A recent report suggests that UK retailer GAME are switching pre-orders for the limited edition version of upcoming Wii game The Last Story to the regular copy of the game, without fully informing all customers.
Due for release Friday (24th February, 2012), the game comes in two variants, one regular and one special version complete with art-book and soundtrack CD. However, the experience of one Twitter user revealed how GAME are only supplying the standard copy of the title, irrespective of which version the customer pre-ordered.
James Duckett sent a tweet Monday, upon discovering the change in his order:
Everyone go check your pre-orders of The Last Story: Collectors Ed on GAME.co.uk – they’ve cancelled everyones and given you Standard Ed!
— James Duckett (@jimmyducklett) February 20, 2012
Soon after, several other customers also noticed a change in their accounts, where their order had been altered.
Following this, GAME removed the limited edition version of The Last Story from their website completely, taking to Twitter to explain that they will no longer be stocking the collector’s version of the Mistwalker developed game.
A Eurogamer report detailed how customers have been emailed with a notification about the change.
The late cancellation of the limited edition version of The Last Story joins other titles not being stocked by the retailer. Tekken 3D and a range of Ubisoft’s Vita launch games are also not being made available for sale, marking the start of an alarmingly frequent trend of new releases not making it to GAME’s store shelves following the company’s loss of credit insurance with financiers last month.
We’ve reached out to GAME for clarification about the cancellation and if customers were, or were not, informed about their order alteration. GAME detailed how details surrounding this are “being confirmed” and more details should be known Wednesday.
Update: GAME responded with the following message: ”The Last Story, for the Wii, is not in stock and we have apologised to any customers this has affected.”