Valve Apologises For Modern Warfare 2 Bans
Valve have apologised to roughly 12,000 gamers who recently got wrongly banned from playing Modern Warfare 2 online. This mistake has only affected those who bought the game via Steam on the PC and was caused by Valve’s built-in anti-cheat software.
Valve’s President Gabe Newell has released a statement on the matter:
“This was our mistake, and I apologise for any frustration or angst it may have caused you. The problem was that Steam would fail a signature check between the disk version of a DLL and a latent memory version. This was caused by a combination of conditions occurring while Steam was updating the disk image of a game. This wasn’t a game-specific mistake. Steam allows us to manage and reverse these erroneous bans (about 12,000 erroneous bans over two weeks).
“We have reversed the ban, restoring your access to the game. In addition, we have given you a free copy of Left 4 Dead 2 to give as a gift on Steam, plus a free copy for yourself if you didn’t already own the game.”
While this may have caused a lot of gamers a lot of inconvenience it’s good to see the company not only admitting their mistakes but also trying to offer some sort of compensation. Good job guys!